Clearing Browser Cache
When we advise you to clear the web browser cache. We don't want this to result in the inconvenience of you being logged out of all the websites you use. Using the below instructions will ensure this.
This article will help you ensure that specific website we have asked you to clear the Cache for is targeted.
https://community.qlik.com/t5/Official-Support-Articles/How-to-Clear-All-Browser-Cache-or-for-specific-site/ta-p/1710298